Privacy Policy
Last Revised: 2025-03-18
Protecting your personal data is important to us. This Privacy Policy explains how personal data is collected and processed when using the Rackets Universe Website and services.
The terms "You," "Your," "Yours," and "User" refer to the person or organization using our website. When this Policy mentions "We," "Us," and "Our," it refers to Rackets Universe and its operator.
This Privacy Policy is governed by our Terms & Conditions.
1. Responsible Entity
Rackets Universe
Wanne-Müli-Strasse
Altenbachstrasse 14a
8832 Wollerau
Switzerland
UID: CHE-157.940.634
2. Data Collection
When you visit this website, technical data may automatically be collected, such as:
- Browser type
- Operating system
- Referral address
- IP address
These data are used for technical security and improving the website.
We also collect information you provide to us (e.g., when entering an analysis or mentorship program), such as name, email address, and other details necessary for the performance of our services, or to comply with legal obligations.
3. Payment Processing
Payments for digital products are processed through Digistore24. Digistore24 handles payment data according to its own privacy policy: digistore24.com/privacy. We do not store your full payment card details.
4. Use of ChampsTracker App
Certain programs might involve the use of the ChampsTracker app for tracking training sessions, matches, and reflections. Use of this app is subject to its own terms and privacy practices where applicable.
5. Data Storage
Personal data is retained only as long as necessary to provide the services and to comply with legal obligations, resolve disputes, and enforce our agreements.
6. User Rights
You may request:
- Access to stored data
- Correction of inaccurate data
- Deletion of personal data
- Restriction of data processing
To exercise these rights or for any questions regarding this Policy or the processing of personal data, please contact us at support@racket-universe.com.
7. Security
We implement appropriate technical and organizational measures to protect your personal data. However, no transmission over the Internet is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to other websites (e.g., Stripe, ChampsTracker). We are not responsible for their privacy practices. Please review their privacy policies.
9. Amendments
We may update this Policy from time to time. We will post any changes on this page and, where appropriate, notify you. Continued use of the website after changes constitutes acceptance of the revised Policy.
10. Contact
For any questions regarding this Policy or your rights regarding the processing of personal data, please contact us at support@racket-universe.com.
Have questions?
Get In Touch
If you have any questions about our privacy policy or how we handle your data, we're here to help.
Contact Support Team